• Once we have received an enquiry one of our care managers will get back to you.
  • Initial phone assessment of your needs
  • Arrange to come meet you and your family
  • Free no obligations assessment of care needs carried out with you and family’s input
  • Select a carer based on training, experience and personality
  • Introduce you to the carer with a member of Sparrow Medical Services present
  • 2 weeks trial period to make sure you and the carer are a match
  • Successful match or placement if it’s a live-in
  • Ongoing reviews of care needs with you and your families input as well as multidisciplinary team (GP, Nurses, Occupational Therapist